Have you ever wished someone could answer your phone, day or night, sound like a real person, capture leads and book appointments, even when you’re off the clock?

Why Voice AI? The “Crazy Ones” Advantage

Ever think about how many leads slip away because you missed a call? Your phone rings at dinner, in the middle of a session, or while you’re sleeping, and you can’t answer. The person, often someone a bit skeptical, a bit busy, or maybe a bit of a “rebel,” just calls the next person.

But what if your phone was answered, right away, every single time, by an AI that could:

• Speak in a natural, friendly voice

• Capture the caller’s info (name, email, what they need)

• Book appointments directly to your calendar

• Handle FAQs and tough questions

• Give callers confidence that you’re on top of things

That’s exactly what modern Voice AI brings to the table. In a nutshell:

And it’s all super easy to set up, anyone can do it in under 20 minutes.

Meet the Voices: Realistic, Local, and Limitless

When we say realistic, we mean it. Today’s AI voices are miles ahead of those old-school robotic systems. Whether you’re looking for a warm Australian brogue, a lively Chicago storyteller, or a multilingual option that speaks both English and Spanish, you’ll be amazed at the options.

Some live examples:

Stuart - A friendly, conversational Australian style.

Christopher - Chicago accent, comes off as expert but accessible.

Jessica - Standard American but with a touch of personalization.

And you’re not restricted to just one! Choose as many different accents and personalities as your business needs. You can assign a unique voice to each phone line, so your “New York office” sounds different than your “London branch.”

Step-by-Step: Setting Up Your Voice AI Agent

Let’s walk through the actual process of getting your AI answering machine from “just an idea” to a working reality.

Creating and Configuring Your Agent

First things first: log in to your dashboard, in this demo, we’re using Follow Up Spark as the platform (but most platforms are similar).

Go To AI Agents, On your main dashboard, look for AI Agents, Create a New Agent, Select Voice AI and hit “Create a new agent.”

Multilingual? No problem! Set the agent to speak more than one language, like English and Spanish, and it will greet customers in their preferred tongue.

Linking a Knowledge Base

AI is only as smart as the info you give it. Link the agent to a knowledge base, this is where your business’s FAQs, product info, services, and contact details are stored. Choose an Existing Knowledge Base you’ve already trained Or create a new one right inside the platform.

What’s great is knowledge bases work across Voice AI and conversational chatbots. Update one, and you’re good everywhere. You can run multiple knowledge bases if you have several brands or specialties.

Setting Goals and Information Capture

This is where the magic happens. Tell your agent what to collect on every call. Set business hours so Voice AI only picks up when you’re off the clock, or let it run 24/7 for maximum coverage.

Handling Inquiries, Building Trust, and Collecting Leads

Voice AI isn’t just for booking. It can answer common questions, handle concerns, and dive deeper into your services. Callers get all their questions answered, then capture their name, email, and reason for calling. Every call = a new lead. Best of all: If someone calls back from the same phone number, the AI remembers them. That’s right, the second call can pick up right where the first one left off.

Managing Leads, Automations, and Follow-ups

See a list of every single call: duration, called number, what was said.nFull transcript and recording, Listen back, clarify any details. Every caller gets a new profile in your CRM or contact manager. You can Add tags/notes: Like “wants weight loss help,” “anxious flyer,” “booking for a show,” etc. Start automations: Send nurture emails, appointment reminders, or payment links.

Set Different AI Goals

Some agents can be lead gatherers (“Just grab name + email and hang up”) Others can book appointments directly to your Google Calendar, handle rescheduling, or field common queries. Each AI can answer thousands of calls at once, never miss a call or worry about callers getting a “busy” message.

Final Thoughts: Why You’ll Never Want Voicemail Again

Imagine:

Never missing a call or a lead

Every caller feeling listened to and respected

Your calendar filling itself with appointments, while you sleep, work, or take time off

All the info (recordings, transcripts, contact details) tucked safely in your CRM

And all of this works with the same ease as plugging in a phone line.

“Once this is set up, just understand this: you never have to answer your phone again.”

Want more tips, advanced automations, or help setting up? book a call with our team to brainstorm the best approach for your business!